Customer Service

En Español

BulletHow to Contact Us

For questions regarding your order, additional product information or shopping assistance:
E-mail:
[CustomerService@lighterside.com] 24 hours a day.
Telephone:
1-800-244-9116 between 8:00am and 6:00pm ET Monday through Friday.
Fax:
1-800-551-4406 24 hours a day.
For Telephone Orders:
1-800-232-0963 24 hours a day.
For Mail Orders:
The Lighter Side
PO Box 25600
Bradenton, FL 34206-5600
USA

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BulletNotify us of a Change of Address

If you have moved and would like to continue receiving our catalogs, please contact our Customer Service Department.

Alternatively, you can call our Customer Service Department at 1-800-244-9116, 8:00am - 6:00pm ET Monday-Friday.

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BulletNotify us of a Change of E-mail Address

If your e-mail address has changed and would like to continue receiving our offers and newsletters, please contact our Customer Service Department.

If you prefer, you may call or write us with your request:
By Phone:
1-800-244-9116 between 8:00am and 6:00pm ET Monday through Friday.
By Mail:
The Lighter Side Co.
c/o Preferred Mail Dept.
PO Box 25600
Bradenton, FL 34206-5600

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BulletGift Wrap Information

Gift wrap for your package is selected based on the answers you give us when you choose the gift wrap option and we do our best to match our custom wrapping to the occasion and recipient. (We use real wrapping paper instead of gift cellophane or bags.) We would be happy to wrap any item for you at an additional charge of $4.98 per item. Simply follow the instructions during checkout.

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BulletPersonalized & Custom Items

Some of our items allow for personalization and/or customization. When ordering these items, please pay particular attention to the custom selection you have made and/or the personalization you entered. After entering your desired personalization and pressing the "Add to Shopping Bag" button, a box will pop-up and prompt you to verify that the personalization you entered is correct. To avoid errors and delays, please carefully review personalization before completing your order.

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BulletSize Chart

Use these unisex chest measurement guidelines for help when ordering:

Small: 34" - 36"
Medium: 38" - 40"
Large: 42" - 44"
Extra-Large: 46" - 48"
XX-Large: 50" - 52"
XXX-Large: 54" - 56"
XXXX-Large: 58" - 60"
XXXXX-Large: 62" - 64"

T-shirt styles are available in varying sizes - available sizes are listed in drop-down menus on the item description page.

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BulletAffiliate Programs

Join our Affiliate Program and advertise our site. For every order placed through the advertisement on your site, you will receive 10% of the total product dollars on that order! Simply sign up and if you are approved, you can begin earning commissions within 24 hours! Join today!

Special Addendum for affiliates residing in or doing business in the State of New York, North Carolina, Colorado, Illinois, Connecticut, Arkansas, Vermont, South Dakota, Oklahoma, California, Kansas, Maine, Minnesota, Missouri, Wyoming and Rhode Island:

Due to recent legislation changes we are no longer accepting affiliates residing in or doing business in the following states: New York, North Carolina, Colorado, Illinois, Connecticut, Arkansas, Vermont, South Dakota, Oklahoma, California, Kansas, Maine, Minnesota, Missouri, Wyoming and Rhode Island.

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BulletProduct Ideas

Have you seen a product that just screams "The Lighter Side?" If so, we'd love to hear about it! Send us the name of the item, manufacturer's name and complete address or phone number to newproducts@jsls.com. We will research it and you just may see it in our catalog or posted on our site in the future. Thank you!

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BulletSamples of Products

If you have products that you would like us to consider for our catalog and/or web sites please send a sample to:

Johnson Smith Company
Attn: New Products Dept.
4514 19th Street Court East
Bradenton, FL 34203
USA

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BulletTaxes

We do not collect various states' sales and use tax, but that is an obligation of our customers.

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